Returns & Refund policy
Overview
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Return and refund policy for our Ayurvedic products is valid for 7 days. If 7 days have passed since your purchase, unfortunately we cannot offer you a refund or an exchange. Your item should be unused and in the same condition as you received it to be eligible for a return. Additionally, it must be in its original packing. If you have received a damaged/defective or inaccurate item, you can send us an email with a photograph or video of the item, and we will handle your return request.
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How do I return my product?
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You can return an order by emailing us through the contact us page.
* We accept returns within 7 days of the order. Please ensure while returning the product the packaging is intact the way it was delivered.
* We do not accept returns after opening the bottle seal
* Sale items are not eligible for a return unless the received product is damaged. You will get a replacement. No refunds will be issued.
We will arrange a pick-up within 2-3 days of your request. There are certain areas where we cannot provide a pick-up service. However, you can self-ship your product through any courier service, preferably Speed Post.
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The return shipping fee will be deducted from your final refund amount.
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How will I get my refund?
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Once the return order has been delivered to our warehouse, the refund will be initiated to your selected mode within 3-5 working days, subject to your returns passing the quality check.
Refund will reflect as per the below-mentioned timelines:
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Payments made via Razorpay and will be credited to the original payment method within 4- 7 working days.
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NEFT refund will take 5 to 7 working days.
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If you paid via COD, you have to send us your bank account/ UPI ID with your refund request.
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You can always contact us through email for any type of query- contact@schlscienceoflife.com
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Will shipping be covered for my returns?
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The return shipping fee will be deducted from your final refund amount.
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How Can I Cancel My Order?
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You need to cancel the order within 12 hours of placing them, as we ship the orders within 12 hours. To cancel the order, you can email us at contact@schlscienceoflife.com